It is by law that passengers have right of compensation of up to £540 each.
EC Regulation 261/2004 is an European law which applies to EU airspace. You don't have to be an EU citizen to qualify for a flight compensation. This means that you can claim on any flight departing from any EU country's airport. American Airlines or Emirates for example are Non- EU airlines. However passengers may be eligible to claim for compensation as long as flight was departed from EU airports as described below.
|Origin and Destination||EU Airline||Non-EU Airline|
|From Outside EU To Outside EU||No||No|
|From Outside EU To Inside EU||Yes||No|
|From Inside EU To Outside EU||Yes||Yes|
|From Inside EU To Inside EU||Yes||Yes|
9 out of 10 self-submitted claims are rejected by airlines
Claim historical disrupted flights for up to 6 years back
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Flight cancelled at the last minute? Delayed by three hours or more? Denied a seat due to overbooking? If any of these apply to you, then you could be due hundreds of pounds in compensation from the airline under EU regulations.
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Inasmuch as the law (EU 261/2004) states that passengers of EU airlines travelling from any EU country experiencing disrupted flights like delays, cancellations and over-boarding are to be compensated of up to £540. This compensation can only be avoided if disrupted flights are caused by circumstances beyond their control, termed as “force majeure”. Yet the airlines in most cases frown on these regulations and do all within their powers to avoid paying out compensations.
In most cases, we can find all the information we need on your flight if you provide us with just three pieces of info:
What airline you were flying with
The date of your flight
Where you were flying from and to
Customers may be entitled to compensation if their flight was disrupted for any of the following reasons:
Your flight arrived at its destination over 3 hours later than scheduled.
Your flight was cancelled within two weeks of the departure date.
There were no more available seats on your scheduled flight, and the airline therefore refused to carry you.
Under European law, you will be entitled to compensation if the reason for your disruption was the airline’s fault, and if your situation is covered under EC Regulation No. 261/2004. You don’t need to read through tons of legal text, though- you can easily check if you’re due compensation with our handy online application form.
This will depend on the distance of your scheduled flight, but it will typically range from £220 to £540.
This is left up to each country to decide, so it will vary depending on your flight destination. For instance, in Luxembourg you have up to 10 years to file a claim, whereas within Belgium, that timeframe is just one year.